JomJudi Official Document

JomJudi Malaysia Platform Terms & Conditions

This document sets out the rules and conditions governing the use of the jomjudi platform. By registering or using any part of this platform, you agree to comply with all terms stated herein. Please read carefully before you start playing.

Last updated: 1 January 2026  |  Effective immediately

Key Summary

The key things you need to know before reading the full document.

Minimum Age 18

Only individuals aged 18 and above are permitted to register and use the jomjudi platform.

All Transactions in MYR

All deposits, withdrawals and account balances are in Malaysian Ringgit (MYR) with no conversion fees.

One Account Per User

Each individual may hold only one active jomjudi account at any one time.

Withdrawals in 5 Minutes

Approved withdrawals will be processed and credited to your account in under 5 minutes.

1 Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the platform jomjudi operating under the domain jomjudi.click, you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gambling Policy, which are incorporated into this document by reference.

If you do not agree with any part of these Terms & Conditions, you must stop using the jomjudi platform immediately. Continued use of the platform following any amendment to the terms will be considered full acceptance of the revised version.

These Terms & Conditions constitute a legally binding agreement between you as the user and jomjudi as the platform operator. If you are unsure about any section, please contact our support team at support@jomjudi.click before continuing to use the platform.

2 Account Registration and Eligibility

2.1 Basic Eligibility Requirements

To register an account with jomjudi, you must meet all of the following requirements at the time of registration and throughout the period your account remains active:

  • Be at least 18 years old at the time of registration.
  • Acting as a private individual, not as a representative of any company or organisation.
  • Not be located in any jurisdiction where participation in online betting activities is prohibited.
  • Have never previously had a jomjudi account closed due to a breach of terms or fraudulent activity.
  • Not currently enrolled in any active self-exclusion programme on jomjudi.

2.2 Accuracy of Registration Information

You are required to provide accurate, complete and up-to-date information at the time of registration and whenever jomjudi requests an update. This includes your full name as per your Malaysian identity card, an active phone number, a valid email address and your actual date of birth. Providing false or misleading information is a serious breach of these terms and may result in immediate account closure without refund of any remaining balance.

2.3 One Account Per User

Each individual is permitted to hold only one active account on jomjudi. Holding multiple accounts is a serious breach of these terms. Should jomjudi detect multiple accounts belonging to the same individual, jomjudi reserves the right to close all such accounts, forfeit any bonuses or winnings obtained, and void any pending payouts. Users who discover duplicate accounts exist due to a technical error or system issue must notify jomjudi support immediately.

Accounts found to have been registered using false information, another person's identification number, or stolen details will be closed immediately, and the matter may be reported to the relevant authorities.

2.4 Identity Verification (KYC)

Jomjudi reserves the right to request identity verification at any time, particularly before processing your first withdrawal or when an account reaches certain thresholds. The KYC process requires you to submit a copy of your Malaysian identification card and may require supporting documents such as proof of address. Failure to complete KYC within the required timeframe may result in withdrawal restrictions until verification is finalised.

3 Deposits and Payment Methods

3.1 Accepted Deposit Methods

Jomjudi accepts deposits via the following Malaysian payment methods only:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow
  • FPX via Maybank2u
  • FPX via CIMB Clicks

All deposits are processed in Malaysian Ringgit (MYR). jomjudi does not accept deposits in foreign currencies and does not charge any currency conversion fees. The minimum deposit is RM10 per transaction unless otherwise stated in a specific promotion.

3.2 Deposit Processing

Deposits made via the above methods are typically credited to your jomjudi account in under 30 seconds. In the event of an unusual delay due to a payment provider's technical issue, jomjudi is not liable for the delay but will review and resolve the matter within 24 hours. Always retain proof of your deposit transaction for reference.

3.3 User Responsibilities for Deposits

You are solely responsible for ensuring that deposits are made from an account or e-wallet registered in your own name. jomjudi reserves the right to reject or hold deposits originating from third-party sources or those that raise fraud concerns. Funds deposited into a jomjudi account are for betting purposes only and may not be transferred to other users.

Jomjudi does not charge any fees for deposits made via any of the listed methods. Any charges imposed by your e-wallet provider or bank are outside jomjudi's control.

4 Withdrawal of Winnings

4.1 Withdrawal Process

Winnings may be withdrawn from your jomjudi account at any time, subject to the conditions set out in this section. jomjudi aims to process all withdrawals that have cleared review within 5 minutes. The minimum withdrawal is RM30 per transaction.

4.2 Withdrawal Methods

Withdrawals will be processed to the same payment method used for your deposit — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or your registered FPX account. For bank account withdrawals, funds will be credited via DuitNow or direct bank transfer. Withdrawals to third-party accounts or e-wallets are not permitted.

4.3 Pre-Withdrawal Requirements

Before your first withdrawal is approved, you may be required to complete KYC verification. For withdrawals involving balances derived from bonuses, the applicable bonus rollover requirement must be met beforehand. jomjudi reserves the right to carry out additional security checks on withdrawals that exceed certain limits.

Jomjudi reserves the right to place a hold on withdrawals that raise fraud concerns or appear suspicious, pending investigation. In such cases, our security team will contact you within 48 hours.

5 Bonuses, Promotions and Special Offers

5.1 General Bonus Terms

All bonuses and promotions offered by jomjudi are subject to specific wagering requirements (rollover requirements) as stated in the respective promotion terms. Bonuses may not be withdrawn until the associated wagering requirements have been fully met. Jomjudi reserves the right to modify, withdraw, or cancel any promotion at any time.

5.2 Bonus Abuse

Any attempt to abuse bonuses — including but not limited to registering multiple accounts to claim bonuses, using automated software or bots to meet rollover requirements, or placing opposing bets (hedging) across different accounts to lock in bonus value — is strictly prohibited and may result in immediate account termination.

5.3 Welcome Bonus and Reload Bonus

Detailed terms for the welcome bonus, reload bonus, cashback, and other special promotions are as stated on the relevant jomjudi promotions page at the time the offer is made. In the event of any conflict between these general terms and specific promotion terms, the specific promotion terms shall prevail.

6 Sports Betting and Live Match Rules

6.1 Bet Confirmation

A bet placed on jomjudi is only considered valid once it has been accepted and confirmed by the jomjudi system, as indicated by the unique reference number generated for each bet. Bets that have not received system confirmation due to a dropped internet connection or other technical disruption cannot be considered valid.

6.2 Bet Cancellation and Refunds

Jomjudi reserves the right to void bets and issue a refund in the following circumstances: a match is postponed or cancelled and not resumed within 48 hours; an obvious odds pricing error; incorrect odds entered due to a data feed disruption; or any exceptional circumstances that prevent a valid result from being determined. In the event of a void, the original stake will be returned to your account balance.

6.3 In-Play (Live Matches)

In-play bets accepted after an in-match event has occurred (such as a goal being scored) but before jomjudi's system has been updated — known as a "late bet" — will be voided and refunded to the user. jomjudi employs a rapid odds update system to minimise such occurrences, though they may still happen under limited data connectivity conditions.

6.4 Betting Limits

Jomjudi sets minimum and maximum bet limits for each market, which may vary by sport, match, and bet type. These limits are subject to change at any time at jomjudi's discretion. Users are encouraged to check the current limits in the betting interface before placing a bet.

7 Casino Games, Slots & Live Dealer

7.1 Game Fairness

All casino games and slots on jomjudi use a Random Number Generator (RNG) system that has been independently audited by a qualified certification body. The outcome of every game is entirely random and cannot be influenced or manipulated by any party. Players may refer to the available audit reports to verify the integrity of our gaming system.

7.2 Live Dealer

Live dealer games at jomjudi are operated by licensed and regulated third-party providers. The game rules in effect are those displayed within each table's interface. Decisions made by the live dealer host are final and may not be disputed unless a clear and verifiable technical error has occurred.

7.3 Technical Interruptions During Play

In the event of a technical disruption or disconnection during an active game session, jomjudi will refer to system records to determine a fair outcome. For slots where a spin is in progress at the time of disconnection, the system will complete the spin automatically and the result recorded in the system is final.

8 Prohibited Conduct

The following actions are strictly prohibited on the jomjudi platform and may result in immediate account closure, forfeiture of balance, and legal action where necessary:

  • Registering with false information or operating an account on behalf of another person.
  • Owning or operating more than one account.
  • Using automated software, bots, scripts, or any technology designed to exploit or manipulate games or the betting system.
  • Systematically placing opposing bets (match betting or arbing) across multiple accounts to exploit odds discrepancies.
  • Using payment methods or bank accounts that do not belong to you for the purpose of deposits or withdrawals.
  • Engaging in any activity that may be classified as money laundering or the financing of illegal activities.
  • Sharing your account login credentials with others or allowing any third party to use your account.
  • Any attempt to hack, disrupt, or compromise the security and integrity of the jomjudi platform.
  • Harassing, threatening or behaving rudely towards support staff or other players in a multiplayer gaming environment.

Jomjudi cooperates fully with authorities in investigations relating to financial crime, money laundering, and fraud. Account information required by law will be provided to the relevant authorities upon order by a court or law enforcement agency.

9 Account Closure and Suspension

9.1 Closure by User

You may close your jomjudi account at any time by contacting our support team. Prior to closure, all outstanding bonus rollover requirements must be fulfilled, or the relevant bonuses will be forfeited. Any remaining cash balance in the account will be returned to you once the required identity verification has been completed.

9.2 Closure by JomJudi

Jomjudi reserves the right to close or suspend any account for the following reasons: breach of these Terms & Conditions; suspicion of fraud or illegal activity; failure to complete KYC within the required timeframe; at the user's own request through the self-exclusion programme; or by order of the relevant authorities. In cases of closure due to a terms violation, jomjudi reserves the right to withhold any balance associated with the offending activity.

9.3 Self-Exclusion

Jomjudi offers a self-exclusion option for players who need a break from betting. Self-exclusion can be set for 24 hours, 7 days, 30 days, 90 days, 180 days, or permanently. During an active exclusion period, you will not be able to access or use your account. A permanent self-exclusion can only be reversed after contacting jomjudi support and completing a 7-day cooling-off period.

10 Liability Limitations and Disclaimers

Jomjudi provides a betting platform as an entertainment service. You use this platform at your own risk. Jomjudi does not guarantee winnings or profits from use of the platform. All betting and gaming activities carry financial risk, including the possibility of losing your entire staked amount.

Jomjudi's liability to any user shall not exceed the total amount deposited by that user into their account in the 30 days preceding the claim, subject to applicable legal exceptions. jomjudi is not liable for any indirect, consequential, special, or punitive losses arising from the use of the platform.

Jomjudi is not liable for service disruptions caused by factors beyond our reasonable control, including internet infrastructure outages, natural disasters, government actions, or third-party service provider failures.

11 Privacy and Data Protection

The collection, use, and storage of your personal data by jomjudi is governed by our Privacy Policy, which forms part of these Terms & Conditions. By using the jomjudi platform, you consent to the collection and processing of your personal data for the purposes stated in the Privacy Policy.

Your personal data is protected with 256-bit SSL encryption and stored in a secure environment. jomjudi does not sell or share your personal data with third parties for marketing purposes without your explicit consent. Information shared with third-party service providers (such as payment providers) is limited strictly to what is necessary for transaction purposes.

You can read our full Privacy Policy on the Privacy Policy.

12 Responsible Gambling

Jomjudi is fully committed to the principles of responsible gambling. We provide a range of tools to help players stay in control of their betting activity. These include daily, weekly, and monthly deposit limits; session loss limits; bet limits; mandatory break schedules; and self-exclusion options.

Gambling is suitable only for adults aged 18 and above. It should not be viewed as a source of income or a way to resolve financial difficulties. If you feel your gambling is becoming a problem, jomjudi encourages you to make use of the self-control tools available or to contact support for assistance.

More information on responsible gambling is available on the Responsible Gambling us.

Jomjudi will never market our services to individuals who have enrolled in a self-exclusion programme or who have indicated that they have a problem with gambling. User well-being is our priority.

13 Amendments to Terms & Conditions

Jomjudi reserves the right to amend, update, or replace these Terms & Conditions at any time. Where significant changes are made, jomjudi will notify users via email or an in-platform notification at least 7 days before the amendment takes effect, except where an immediate change is required for security or legal compliance reasons.

The "Last Updated" date at the top of this document reflects when the most recent amendments were made. Continued use of the jomjudi platform after the effective date of any amendments constitutes full acceptance of the revised terms. We encourage you to review this page periodically to stay informed of the current terms.

14 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable to the operation of online platforms. Any dispute arising from or in connection with the use of jomjudi should first be resolved through good-faith negotiation between both parties.

If you have a complaint or dispute regarding your use of the jomjudi platform, the first step is to contact our support team at support@jomjudi.click. Jomjudi is committed to resolving all valid complaints within 14 business days. If a resolution cannot be reached through our internal process, the dissatisfied party may refer the dispute to the relevant independent dispute resolution body.

The invalidity or unenforceability of any provision of these Terms & Conditions shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

Contact Us With Any Questions

If you have any questions about these Terms & Conditions or need clarification on any provision, the jomjudi support team is available to assist you 24 hours a day, 7 days a week.

Email: support@jomjudi.click  |  Live Chat: Available within the platform after logging in

JomJudi's Commitment to Users

Behind the legal language, these are the core values that underpin every rule at jomjudi.

Transparent in Every Rule

Every rule at jomjudi exists for a clear reason. We don't bury important conditions in fine print or confusing language. Our terms are written in plain, straightforward English because we believe you deserve to know exactly what you're agreeing to.

Fast Payouts, No Excuses

Jomjudi does not look for reasons to delay legitimate withdrawals. Our withdrawal requirements are clearly set out, and once they are met, your funds are processed in under 5 minutes to Touch 'n Go eWallet, GrabPay, DuitNow, or your bank account.

Serious Data Protection

Your personal data is not a commodity at jomjudi. We protect it with 256-bit SSL encryption, never sell it to advertisers, and only use it for the purposes you consented to at registration. This isn't just a term — it's a commitment we stand by.

Real Support, Not Just Bots

The jomjudi support team is made up of real people who understand the Malaysian context. When you reach out regarding a dispute or a terms-related question, you will be speaking with a human who can make decisions – not a bot that simply loops through generic replies.

Responsible Gambling Is Not a Formality

The responsible gambling rules in these terms are not merely a compliance requirement — they reflect jomjudi's core values. We actively monitor gameplay patterns and will reach out to users who show signs of problem gambling, rather than waiting for them to come to us.

Terms That Evolve With Your Needs

Jomjudi updates its terms when there is a genuine need to do so – not simply to protect the company's interests. When an amendment is made, you will be notified in advance with adequate notice and a clear explanation of what has changed and why.

FAQ – JomJudi Terms & Conditions

The most frequently asked questions from users regarding jomjudi platform rules and conditions.

If you do not agree with a new amendment to the terms, you have the right to close your account before the amendment takes effect. Contact the jomjudi support team at support@jomjudi.click or via live chat to process your account closure. Any remaining cash balance in your account will be returned to you once the required identity verification is complete. jomjudi will send a notification at least 7 days before any significant amendment takes effect, giving you sufficient time to make your decision.

No. Balance transfers between user accounts on jomjudi are strictly prohibited. Each account is personal and exclusively for the use of the registered account holder. If you need to send money to someone else, you will need to withdraw the funds to your own bank account or e-wallet first, then make the transfer through normal channels outside of jomjudi. Account-to-account transfers within the jomjudi platform may raise suspicion of money laundering activity and will be investigated.

A rollover requirement (or wagering requirement) is the total amount you need to wager before bonus funds can be withdrawn as cash. For example, if you receive a RM100 bonus with a 10x rollover requirement, you must place bets totalling RM1,000 (RM100 × 10) before the bonus balance becomes withdrawable. The exact rollover requirement for each bonus is stated in the relevant promotion's terms. Bets placed using your own deposited funds (not bonus funds) generally do not count toward meeting a bonus rollover requirement. jomjudi encourages users to read the rollover terms carefully before claiming any bonus.

The handling of any remaining balance upon account closure depends on the reason for closure. If the account is closed due to routine verification or at the user's own request, any valid cash balance will be returned once identity verification is complete. If the account is closed due to a serious breach of terms — such as fraud, use of multiple accounts, or illegal activity — jomjudi reserves the right to withhold balances associated with the violating activity. Bonuses and winnings obtained through means that breach these terms will be fully forfeited. jomjudi will provide a written explanation of the reason for closure and the decision regarding any balance to the affected user.

jomjudi does not deduct or withhold any tax from user winnings and pays out the full amount as determined. Your personal tax obligations on betting winnings are governed by Malaysian tax law as it applies to your individual circumstances. jomjudi recommends consulting a qualified accountant or tax advisor if you have questions about the tax implications of your winnings. jomjudi does not provide tax advice and bears no responsibility for any tax liability that may arise from your use of this platform.

Related Documents

These Terms & Conditions should be read together with all other platform documents published by jomjudi.

Privacy Policy

Full details on how jomjudi collects, uses, and protects your personal data.

Read Privacy Policy
Responsible Gambling

Guides and tools to keep your betting experience enjoyable, safe, and in control.

Read the Guide
Frequently Asked Questions (FAQ)

Answers to the most frequently asked questions about using the platform, managing your account, and handling transactions.

View FAQ

Clear on Our Terms? Start Playing at JomJudi

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Betting involves financial risk. Please gamble responsibly. For users aged 18 and above only. Read more

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