Your privacy is a responsibility jomjudi takes seriously. This document clearly sets out what data we collect, how it is used, how it is protected and your rights as a Malaysian user over your own personal data.
The key things you need to know about how jomjudi handles your data.
All data transmitted between your device and jomjudi's servers is protected with the highest-grade industry-standard encryption.
Jomjudi never sells, rents or shares your personal data with third-party advertisers or data brokers.
You have the right to access, correct, download, or request the deletion of your personal data at any time.
Data is collected only for clear and lawful purposes — identity verification, transactions, and account security, and nothing more.
This Privacy Policy explains how jomjudi, operating under the domain jomjudi.click, collects, uses, stores, and protects your personal information when you use our online betting platform. This policy applies to all users who register an account, browse the website, or use any jomjudi services.
Jomjudi is committed to complying with applicable data protection laws and to handling your personal data responsibly, transparently, and with full respect for your rights as an individual. By using the jomjudi platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy forms part of jomjudi's Terms & Conditions and should be read alongside that document. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall take precedence.
When you register a jomjudi account or use our services, you provide us with the following information directly:
When you use the jomjudi platform, our systems automatically collect certain technical information required for platform security and functionality:
In certain circumstances, jomjudi may receive information about you from legitimate third-party sources, including digital identity verification service providers, fraud prevention agencies, and competent authorities when required by law. This information is used solely for security and legal compliance purposes.
| Data Category | Example | How It Is Collected | Required? |
|---|---|---|---|
| Identity | Name, IC, date of birth | Registration / KYC | Yes |
| Contact | Phone, email, address | Registration | Yes |
| Financial | Bank accounts, e-wallets | Deposit / Withdrawal | Yes |
| Technical | IP, browser, device | Automatic | Auto |
| Transactions | Deposit history, betting records | Platform activity | Auto |
| Games | Game records, session duration | Platform activity | Auto |
Jomjudi uses your personal data only for the following legitimate and transparent purposes:
Your identity and contact data are used to create and manage your jomjudi account, verify your identity at login, process two-factor authentication, and carry out the KYC process as required by legal compliance obligations. This process protects your account from unauthorised access.
Your financial information is used solely to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u or CIMB Clicks, and to verify and process withdrawals of winnings to your bank account or e-wallet. All transactions are processed in Malaysian Ringgit (MYR) and records are retained for financial audit and legal compliance purposes.
Technical data such as IP addresses, device information, and usage patterns are continuously analyzed by jomjudi's automated security systems to detect suspicious activity, unauthorized access attempts, multiple account usage, and any form of fraud or platform manipulation. This protects both you and the entire jomjudi user community.
Jomjudi is required to retain certain records and disclose information to the relevant authorities when mandated by applicable Malaysian law, including anti-money laundering (AML) requirements, counter-financing of terrorism (CFT) obligations, and directives from law enforcement agencies.
Anonymised and aggregated usage and game data is used to understand platform usage patterns, identify technical issues, improve the user interface and develop new features more relevant to Malaysian players. In this context, the data contains no information that can identify you as an individual.
Your contact information is used to send you important account-related notifications — including deposit confirmations, withdrawal alerts, security warnings, password changes and updates to our terms or policies. These communications are transactional, not marketing.
Jomjudi does not use your personal data to market on behalf of third parties. If you receive marketing communications from jomjudi itself, it is because you consented to receive them during registration or through your account settings, and you may unsubscribe at any time.
Jomjudi processes your personal data on the following lawful bases under applicable data protection legislation:
Jomjudi shares necessary data with third-party service providers operating on our behalf under strict confidentiality agreements. These provider categories include:
Data shared with these providers is limited strictly to what is necessary for their specific service. They are not permitted to use your data for any other purpose or to disclose it to any other party.
Jomjudi will disclose your personal data to the relevant authorities when legally required to do so — including pursuant to court orders, investigative requests from Malaysian law enforcement agencies, or anti-money laundering and counter-terrorism financing compliance obligations. Jomjudi will endeavour to notify you of any such disclosure unless prohibited by law.
Jomjudi will strictly never:
If you receive any communication claiming to be from jomjudi and requesting sensitive information such as your password or IC number via email or message, it is most likely a phishing attempt. jomjudi will never ask for sensitive information through unsecured channels.
Jomjudi applies multiple layers of technical security to protect your personal data from unauthorised access, loss, destruction or disclosure:
Beyond technical safeguards, jomjudi also enforces robust organisational controls, including privacy and data security awareness training for all staff, contractually binding confidentiality procedures for all employees and contractors with access to user data, and clearly defined incident response procedures in the event of a security breach.
While jomjudi takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. In the event of a security breach affecting your personal data, jomjudi is committed to notifying affected users within the timeframe prescribed by applicable law and taking immediate action to mitigate the impact of the breach.
Jomjudi does not retain your personal data for longer than is necessary for the purpose for which it was collected, or for as long as required by law. The following are general retention guidelines for key data categories:
Once the retention period expires, data will be securely deleted using non-recoverable deletion methods, or fully anonymised so that it can no longer be linked to you as an individual.
Cookies are small text files stored on your device when you visit the jomjudi platform. They allow the platform to remember certain information about your visit in order to enhance your experience and ensure that security functions operate correctly.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of the jomjudi platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.
As a jomjudi user, you have the following rights regarding your personal data, which you may exercise at any time by contacting us at support@jomjudi.click:
You have the right to request a copy of all personal data jomjudi holds about you, including how it is used and with whom it is shared.
You have the right to request correction of any inaccurate or incomplete personal data held in jomjudi's records about you.
You have the right to request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations.
You have the right to request a restriction on the processing of your data in certain circumstances, such as when you are disputing the accuracy of the data.
You have the right to receive your personal data in a machine-readable format and to transfer it to another operator where it is technically feasible to do so.
You have the right to object to the processing of your data for certain purposes, including direct marketing and processing based on jomjudi's legitimate interests.
To exercise any of the rights above, submit a written request to support@jomjudi.click with the subject line "Privacy Rights Request – [your name]". jomjudi will process your request within 30 working days and may require identity verification before proceeding, to protect the security of your data.
The jomjudi platform is strictly for individuals aged 18 and above. jomjudi does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.
If you believe your child under the age of 18 has registered an account on jomjudi, please contact us immediately at support@jomjudi.click. We will investigate and resolve the matter within 48 hours.
Protecting minors from accessing betting platforms is a shared responsibility. jomjudi encourages parents and guardians to use parental control software and to have open conversations with their children about the risks of gambling for those under age.
Jomjudi reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new service requirements, or updates to applicable laws. Where significant amendments are made, jomjudi will notify users via email or in-platform notification at least 14 days before the revision takes effect.
The "Updated" date at the top of this document reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the jomjudi platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data by jomjudi, please contact our privacy team through the following channels:
For all enquiries relating to data privacy, requests to exercise your privacy rights, or complaints regarding the processing of your personal data:
Email: support@jomjudi.click
Email subject: "Privacy Enquiry – [your name]"
Response Time: Within 5 business days for general enquiries; 30 days for formal privacy rights requests.
Live Chat: Available 24 hours a day, 7 days a week within the platform after logging in.
When you register at jomjudi, you are entrusting us with highly personal information — your name, phone number, financial details, and activity records. We do not take that trust lightly. For jomjudi, user privacy is not merely a legal obligation to be met — it is a core value that has shaped the way we build and operate our platform from day one.
Data privacy has become an increasingly pressing concern across the global technology and digital entertainment industry. Reports of platforms selling user data to advertisers, allowing third parties to access personal records without users' knowledge, or retaining data far longer than necessary have made Malaysian users more aware and cautious about their personal information. jomjudi takes these concerns seriously.
Jomjudi's approach to privacy is straightforward but firm: we only collect data we genuinely need, we only use it for purposes you have agreed to, we protect it with the best available technology, and we give you full control over it. No exceptions. No fine print hiding other uses of your data.
A fair question from any user is: why does a betting platform need so much personal information? The answer is practical and not purely in jomjudi's interest. Strict identity verification requirements are there to protect you — ensuring no one else can open an account in your name, access your funds, or withdraw your winnings. Financial information is required to enable deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through Maybank2u and CIMB Clicks, and to ensure that winnings are paid out to you and no one else.
Legal compliance requirements also play a significant role. Financial and online gambling platforms worldwide are required to implement KYC (Know Your Customer) procedures and comply with anti-money laundering laws. This is not optional — it is a legal requirement designed to protect the financial system and prevent crime. jomjudi complies fully and responsibly with all such requirements.
The 256-bit SSL encryption used by jomjudi is not just a technical term included for reassurance. It means that every piece of information transmitted between your phone or computer and jomjudi's servers is encrypted to the same standard used by leading banks and global financial institutions. Anyone attempting to intercept this data in transit — between your device and our servers — would receive nothing but a string of meaningless code without the encryption key.
On the storage side, your password is never stored in readable form. Only a one-way cryptographic hash value is retained — meaning that even if someone gained access to our database, they would have no way of determining your actual password. Financial details such as bank account numbers or e-wallet information are stored in encrypted form and can only be accessed by authorised systems during transaction processing.
Staff access to jomjudi user data is strictly controlled through a "minimum privilege" principle — meaning each employee can only access the data they need for their specific role, and nothing beyond that. All access is monitored, logged, and regularly audited. Any unauthorised access to user data will be detected and acted upon immediately.
Many privacy policies list user rights at length, yet make the process of exercising them so complicated or slow that users give up before getting anywhere. jomjudi takes a different approach. When you submit a data access request, we will process it within 30 working days and provide you with a complete, easy-to-understand copy. When you request a correction, we will update it promptly. When you request deletion of data that is no longer required, we will carry it out and confirm that it has been done.
The only exception is where the law requires jomjudi to retain certain data for a specified period — for example, financial transaction records which must be kept for seven years under Malaysian financial law. In such cases, we will clearly explain why a deletion request cannot be fully fulfilled at that time.
Jomjudi believes that players who feel protected and trusted are the most loyal players. Security and privacy are not merely obligations to you as a user — they are jomjudi's investment in a long-term relationship built on mutual trust.
Six concrete commitments that define how jomjudi handles your personal data every day.
All communications between your device and the jomjudi platform are protected with TLS 1.3 and 256-bit encryption — the same standard used by leading financial institutions worldwide. Your data is never transmitted unencrypted.
Jomjudi has never and will never sell, rent, or share your personal data with advertisers, data brokers, or any third party for marketing purposes. This is not merely a promise — it is a policy set out contractually in all our supplier agreements.
Access, correct, download, or delete your data at any time by contacting us. jomjudi processes all privacy rights requests within 30 working days, with written confirmation that your request has been carried out.
Jomjudi's automated threat detection system continuously monitors all network activity and data access. Any suspicious activity is detected and blocked in real time to protect your data and funds.
Jomjudi complies with all applicable data protection and anti-money laundering legal requirements. Compliance audits are conducted periodically by independent parties to ensure our standards remain current.
When data is no longer needed, jomjudi applies irreversible deletion methods to ensure your data is permanently removed — not merely hidden. Users receive written confirmation once the deletion has been completed.
The most frequently asked questions about how jomjudi handles users' personal data.
This Privacy Policy should be read together with jomjudi's other platform documents.
The complete terms governing use of the jomjudi platform, covering accounts, deposits, withdrawals, bonuses, and user responsibilities.
Read Terms & ConditionsTools and guidance to help keep your betting experience enjoyable, safe, and always within your control.
Read the GuideAnswers to the most frequently asked questions about using the platform, your account, transactions, and data privacy.
View FAQJoin over 500,000 Malaysian players who trust jomjudi for a safe, fair online betting experience that respects their privacy. Sign up for free and deposit from RM10 using TNG, GrabPay or DuitNow.
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